Midland Mortgage customer service is one of the best features of the company. Find out how good it is down below.
Midland Mortgage customer service is prominent to be very helpful. It is generally accepted that home loan process is not something anyone can take for granted. That’s why they need assistance throughout the process. The customer service of Midland is ready all the time to give the needed assistance.
Contacting Midland Mortgage Customer Service via Phone
One of the best ways to contact any customer service officers, including the Midland Mortgage customer service, is by phone. Here is more information to understand about calling the customer service of the home loan company via phone.
1. For General Inquiries and Troubleshooting
If you need to contact the customer service to ask about general stuff, such as the nearest branch of office from your location, the payment method to choose, and so on, you can contact (800) 654-4566. The number can also be called when you encounter problems with your home loan. The general problems that often happen are including miscalculation on the monthly bills and errors on the loan account. You can contact that number and you will get to speak with someone as soon as possible.
2. For Loan Counseling
As one of the biggest loan companies in the USA, of course Midland provides specific service to give loan counseling via phone. The customer service officers assisted for the job is fully knowledgeable of all loan programs of the company. You can ask them anything related to the loan program, including which one is going to be suitable for you the most. The Midland Mortgage customer service phone number to call when you need to ask for loan types that suits for you is (800) 552-3000.
3. For Insurance Information
Besides home loan, Midland is also well-known to give insurance service. If you want to call the company but it has nothing to do with loan, and instead it is all about insurance, the number you can call is (866) 439-2712. By contacting the number, you can talk to professional customer service officers who will help you to answer all the insurance-related questions in your head.
4. TTY Service
Midland also provides customer service officers on the phone line to work with TTY. TTY of Teletype is the kind of machine used by those who have disabilities in hearing. When they cannot hear well, the machine is going to translate oral conversation into text. So, even though the customers have difficulties in hearing, they can still get the answer of their problem. The number of TTY service of Midland is (800) 946-7481.
Other Ways to Contact Midland Mortgage Customer Service
If you are not managed to contact Midland Mortgage customer service by phone, you do not have to get disappointed. It is because there are so many other ways to contact them anyway. Here are some of the best other ways to talk to the customer service.
1. Live Chat
If you do not want to waste money on calling the customer service, you can go to their website instead. There, the company provides live chat feature. The feature allows you to chat and talk with the help line officers immediately. Just remember that the Midland Mortgage customer service working hour is Monday to Friday from 8 AM to 5 PM. If you try the live chat feature outside those hours, you won’t get answered personally by the officers. Instead, you will get answered by bots. Try the live chat feature of Midland by clicking https://www.mymidlandmortgage.com/ContactUs/TelephoneAndFax.aspx.
Sending fax is considered to be very old-fashioned. However, this method is still very effective in solving general problems. If you encounter problems with your home loan and want to send your complain and inquiries via fax, you can send them right to 1-405-767-5500. Once the fax is received, they will get processed and answered as soon as possible.
The official website of Midland provides excellent customer service, too. You can leave your questions and complaints in the Contact Us page on the website. All you need to do is clicking mymidlandmortgage.com/ContactUs and you will land on the page. Fill out the form and state your problem. It will be handled soon after.
If you are a very old-fashioned person or a very formal one, you want probably write a letter about the loan problem and then mail it to the company. Of course this method can work. Send the letter to Customer Service Center of Midland at OK 73126-0648, Oklahoma City P.O. Box 26648, and it will reach the company to process.
It is clear now for you to understand how to contact customer service of Midland. When you encounter any difficulties, call the customer service officers immediately via phone or using whatever method you prefer. The Midland Mortgage customer service is always ready to talk to you, assist you, and help you to solve the problems.